Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it is important to understand the risks involved and to gamble responsibly.
Please remember that the house always has a mathematical advantage. Only wager money that you can afford to lose, and never treat gaming as an investment or income source.
Age Verification
Online gaming at 1win is strictly restricted to individuals aged 18 years or older, or the legal gambling age in your jurisdiction, whichever is higher. We are committed to preventing underage gaming and comply with all applicable laws in India and internationally.
By accessing our platform, you confirm that you meet the minimum age requirement and are not prohibited from gambling under any applicable law.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behavior, please seek help immediately:
- Chasing losses by gambling with increasing amounts of money
- Spending more time and money on gaming than intended
- Hiding your gaming activity from family, friends, or colleagues
- Experiencing anxiety, irritability, or mood swings related to gaming
- Neglecting work, studies, family, or social responsibilities
- Using gaming as an escape from personal problems or negative emotions
- Borrowing money or going into debt to fund gaming
- Failed attempts to reduce or stop gaming
- Lying about the amount of time or money spent on gaming
- Feeling restless or irritable when attempting to reduce gaming activity
Self-Help Tools and Features
1win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set maximum deposit amounts per day, week, or month to control your spending.
- Loss Limits: Establish maximum loss thresholds to prevent excessive losses.
- Reality Checks: Receive regular reminders about your gaming session duration and expenditure.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming.
- Account Pause: Take a break from gaming for a specified period.
To access these tools, log into your account and visit the Responsible Gaming section in your account settings. Our support team is available to assist you at any time.
Professional Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:
India
- All India Institute of Medical Sciences (AIIMS) - Delhi: Provides addiction counseling and psychiatric support. Contact: +91-11-2658-8500
- AASRA (Assistance for Alcohol and Substance-Related Addictions): Offers counseling and support services. Contact: +91-22-2389-8520
- iCall - Emotional Support Helpline: Provides confidential support for mental health concerns. Contact: +91-9152-987-821 (SMS: ICALL to 54141)
International Resources
- GamCare (United Kingdom): Free support for problem gamblers. Website: www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop (United Kingdom): National self-exclusion scheme for online gambling. Website: www.gamstop.co.uk
- Gambling Help Online (Australia): Confidential counseling and support. Website: www.gamblinghelponline.org.au | Phone: 1800 858 858
- Responsible Gambling Council (Canada): Education and prevention resources. Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States): Help and resources for problem gambling. Website: www.ncpgambling.org | Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Federal Center for Health Education offers information and support on problem gambling.
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately. There is no shame in seeking support—help is confidential, professional, and available to you.
Contact one of the organizations listed above, speak to your doctor, or call a helpline in your country. Your well-being is our priority, and support is just a phone call or click away.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, it's time to seek help.